Launching Reencuentro Taíno Conference 2025

Designing a virtual space for cultural exploration while addressing legacy design issues.

Launching Reencuentro Taíno Conference 2025

Designing a virtual space for cultural exploration while addressing legacy design issues.

Launching Reencuentro Taíno Conference 2025

Designing a virtual space for cultural exploration while addressing legacy design issues.

tl;dr

Client

Casa Areyto

Status

Launched July 2025

Problem

Rushed early decisions resulted in a confusing and unreliable user experience that had to be resolved while shipping new features and finalizing the conference platform.

Solutions

Redesigned key features to improve user comprehension and align with Wix. Established a foundational design system to guide future work.

Outcomes

Reached over 1,199 site sessions with 800 unique visitors post-launch. Boosted user engagement and accelerated developer onboarding.

tl;dr

Client

Casa Areyto

Status

Launched July 2025

Problem

Rushed early decisions resulted in a confusing and unreliable user experience that had to be resolved while shipping new features and finalizing the conference platform.

Solutions

Redesigned key features to improve user comprehension and align with Wix. Established a foundational design system to guide future work.

Outcomes

Reached over 1,199 site sessions with 800 unique visitors post-launch. Boosted user engagement and accelerated developer onboarding.

tl;dr

Project overview

Project overview

Project overview

In response to growing international interest, the Reencuentro Taíno Conference 2025 (RTC 2025) shifted from an in-person to an online event. Casa Areyto (the client) envisioned a virtual platform that would serve as both a conference hub and an educational resource, helping the Taíno community reconnect with their language and culture.

In response to growing international interest, the Reencuentro Taíno Conference 2025 (RTC 2025) shifted from an in-person to an online event. Casa Areyto (the client) envisioned a virtual platform that would serve as both a conference hub and an educational resource, helping the Taíno community reconnect with their language and culture.

In response to growing international interest, the Reencuentro Taíno Conference 2025 (RTC 2025) shifted from an in-person to an online event. Casa Areyto (the client) envisioned a virtual platform that would serve as both a conference hub and an educational resource, helping the Taíno community reconnect with their language and culture.

Above

Final design of the Reencuentro Taíno Conference 2025 landing page shown above the fold. This mockup is not the live website.

Above

Final design of the Reencuentro Taíno Conference 2025 landing page shown above the fold. This mockup is not the live website.

Above

Final design of the Reencuentro Taíno Conference 2025 landing page shown above the fold. This mockup is not the live website.

During the final 15-week build phase, the team inherited significant design debt from earlier rushed decisions. As UX Design Lead, I focused on resolving these inconsistencies while building key functionalities, detailed in the “Key deliverables” section.

During the final 15-week build phase, the team inherited significant design debt from earlier rushed decisions. As UX Design Lead, I focused on resolving these inconsistencies while building key functionalities, detailed in the “Key deliverables” section.

During the final 15-week build phase, the team inherited significant design debt from earlier rushed decisions. As UX Design Lead, I focused on resolving these inconsistencies while building key functionalities, detailed in the “Key deliverables” section.

The cost of speed

The cost of speed

The cost of speed

At the start of the final 15-week phase, design debt was evident: no solutions had been validated, and wireframes were visually inconsistent. Earlier phases had prioritized speed over strategy, skipping crucial foundational steps such as researching Wix capabilities and building a design system.

At the start of the final 15-week phase, design debt was evident: no solutions had been validated, and wireframes were visually inconsistent. Earlier phases had prioritized speed over strategy, skipping crucial foundational steps such as researching Wix capabilities and building a design system.

At the start of the final 15-week phase, design debt was evident: no solutions had been validated, and wireframes were visually inconsistent. Earlier phases had prioritized speed over strategy, skipping crucial foundational steps such as researching Wix capabilities and building a design system.

Project timeline showing Phase 1 (Discovery: exploring user needs), Phase 2 (Ideation: brainstorming core features), and Phase 3 (Execution: finalizing designs).
Project timeline showing Phase 1 (Discovery: exploring user needs), Phase 2 (Ideation: brainstorming core features), and Phase 3 (Execution: finalizing designs).
Project timeline showing Phase 1 (Discovery: exploring user needs), Phase 2 (Ideation: brainstorming core features), and Phase 3 (Execution: finalizing designs).

Above

Timeline showing the UX Design team’s focus across each project phase.

Above

Timeline showing the UX Design team’s focus across each project phase.

Above

Timeline showing the UX Design team’s focus across each project phase.

Instead of an online experience that could excite and unite the Taíno community, the conference platform risked leaving users confused by unclear and potentially unreliable features. For the UX Design team, this meant dedicating precious time to rethinking earlier choices and creating a solid design foundation — all while still shipping new features.

Instead of an online experience that could excite and unite the Taíno community, the conference platform risked leaving users confused by unclear and potentially unreliable features. For the UX Design team, this meant dedicating precious time to rethinking earlier choices and creating a solid design foundation — all while still shipping new features.

Instead of an online experience that could excite and unite the Taíno community, the conference platform risked leaving users confused by unclear and potentially unreliable features. For the UX Design team, this meant dedicating precious time to rethinking earlier choices and creating a solid design foundation — all while still shipping new features.

With little time left, the UX Design team had to balance developing new features with resolving these issues, establishing a solid foundation for future conferences.

With little time left, the UX Design team had to balance developing new features with resolving these issues, establishing a solid foundation for future conferences.

With little time left, the UX Design team had to balance developing new features with resolving these issues, establishing a solid foundation for future conferences.

Key Deliverables

Key Deliverables

Key Deliverables

Landing Page

Landing Page

Landing Page

The entry point to the virtual conference, designed to help attendees quickly access sessions and essential information, while also exploring Taíno culture through the Three Islands feature.

The entry point to the virtual conference, designed to help attendees quickly access sessions and essential information, while also exploring Taíno culture through the Three Islands feature.

The entry point to the virtual conference, designed to help attendees quickly access sessions and essential information, while also exploring Taíno culture through the Three Islands feature.

Below

Selected landing page sections. These mockups are not the live website.

Below

Selected landing page sections. These mockups are not the live website.

Below

Selected landing page sections. These mockups are not the live website.

Conference Schedule, Agenda Booklet Download, and FAQ sections of the landing page.
Conference Schedule, Agenda Booklet Download, and FAQ sections of the landing page.
Conference Schedule, Agenda Booklet Download, and FAQ sections of the landing page.

Three Islands Feature

Three Islands Feature

Three Islands Feature

An interactive learning hub with curated content on spirituality, music, and ancient writing systems, making reliable Taíno cultural information more accessible—especially for descendants seeking a connection to their heritage.

An interactive learning hub with curated content on spirituality, music, and ancient writing systems, making reliable Taíno cultural information more accessible—especially for descendants seeking a connection to their heritage.

An interactive learning hub with curated content on spirituality, music, and ancient writing systems, making reliable Taíno cultural information more accessible—especially for descendants seeking a connection to their heritage.

Partial hero wireframe showing an invitation to explore the Three Islands, each with its name, theme description, image, and a button linking to its dedicated page.
Partial hero wireframe showing an invitation to explore the Three Islands, each with its name, theme description, image, and a button linking to its dedicated page.
Partial hero wireframe showing an invitation to explore the Three Islands, each with its name, theme description, image, and a button linking to its dedicated page.

Above

The final Three Islands design in the landing page hero serves as the entry point to the feature. This mockup is not the live website.

Above

The final Three Islands design in the landing page hero serves as the entry point to the feature. This mockup is not the live website.

Above

The final Three Islands design in the landing page hero serves as the entry point to the feature. This mockup is not the live website.

Tanamá

Tanamá

Tanamá

The conference mascot who welcomes visitors and shares fun facts about Taíno culture, bringing delight and emotional resonance to the platform—helping recreate the energy and personal touch of an in-person conference.

The conference mascot who welcomes visitors and shares fun facts about Taíno culture, bringing delight and emotional resonance to the platform—helping recreate the energy and personal touch of an in-person conference.

The conference mascot who welcomes visitors and shares fun facts about Taíno culture, bringing delight and emotional resonance to the platform—helping recreate the energy and personal touch of an in-person conference.

Older hero design showing tooltips that appear when users hover over each island’s button.
Older hero design showing tooltips that appear when users hover over each island’s button.
Older hero design showing tooltips that appear when users hover over each island’s button.

Left

Tanamá originally shared island themes through playful tooltip messages that appeared when users hovered over buttons. This is an earlier version of the landing page hero design.

Left

Tanamá originally shared island themes through playful tooltip messages that appeared when users hovered over buttons. This is an earlier version of the landing page hero design.

Left

Tanamá originally shared island themes through playful tooltip messages that appeared when users hovered over buttons. This is an earlier version of the landing page hero design.

Making ambitious ideas work

Making ambitious ideas work

Making ambitious ideas work

Earlier solutions exceeded Wix’s capabilities, resulting in technically infeasible features, threats to the production timeline, and the risk of an unusable product. The challenge of translating an in-person event to an online format led the previous UX Design teams to create interactive experiences without fully considering Wix’s native features.

Earlier solutions exceeded Wix’s capabilities, resulting in technically infeasible features, threats to the production timeline, and the risk of an unusable product. The challenge of translating an in-person event to an online format led the previous UX Design teams to create interactive experiences without fully considering Wix’s native features.

Earlier solutions exceeded Wix’s capabilities, resulting in technically infeasible features, threats to the production timeline, and the risk of an unusable product. The challenge of translating an in-person event to an online format led the previous UX Design teams to create interactive experiences without fully considering Wix’s native features.

First frame of the sorting game featuring an opening modal with instructions and a Start Game button, overlaid on the visible game board.
First frame of the sorting game featuring an opening modal with instructions and a Start Game button, overlaid on the visible game board.
First frame of the sorting game featuring an opening modal with instructions and a Start Game button, overlaid on the visible game board.

Above

In Phase 2, I designed a sorting game for the Three Islands feature, but it was scrapped in Phase 3 due to Wix limitations and client feedback.

Above

In Phase 2, I designed a sorting game for the Three Islands feature, but it was scrapped in Phase 3 due to Wix limitations and client feedback.

Above

In Phase 2, I designed a sorting game for the Three Islands feature, but it was scrapped in Phase 3 due to Wix limitations and client feedback.

To tackle technical debt, I took the following steps:

To tackle technical debt, I took the following steps:

To tackle technical debt, I took the following steps:

Reassessed existing designs by replacing modals in the Three Islands feature with dedicated pages to simplify development and improve maintainability.

Reassessed existing designs by replacing modals in the Three Islands feature with dedicated pages to simplify development and improve maintainability.

Reassessed existing designs by replacing modals in the Three Islands feature with dedicated pages to simplify development and improve maintainability.

User flow showing how clicking an island button opens island content in a modal window.
User flow showing how clicking an island button opens island content in a modal window.
User flow showing how clicking an island button opens island content in a modal window.
User flow showing how clicking an island button now navigates users to a dedicated page for that island.
User flow showing how clicking an island button now navigates users to a dedicated page for that island.
User flow showing how clicking an island button now navigates users to a dedicated page for that island.

Above

User flows showing how access to Three Islands content changed after pivoting to dedicated pages.

Above

User flows showing how access to Three Islands content changed after pivoting to dedicated pages.

Above

User flows showing how access to Three Islands content changed after pivoting to dedicated pages.

Integrating Wix into the design workflow by creating a Wix playground for designers to explore components and test design feasibility early in the process.

Integrating Wix into the design workflow by creating a Wix playground for designers to explore components and test design feasibility early in the process.

Integrating Wix into the design workflow by creating a Wix playground for designers to explore components and test design feasibility early in the process.

Above

Screenshot of the Wix playground used to explore Wix apps and features.

Above

Screenshot of the Wix playground used to explore Wix apps and features.

Above

Screenshot of the Wix playground used to explore Wix apps and features.

Building on this approach, I leveraged the Wix playground to ensure Tanamá’s tooltip features were intuitive, allowing users to enjoy a playful and immersive experience without encountering technical issues.

Building on this approach, I leveraged the Wix playground to ensure Tanamá’s tooltip features were intuitive, allowing users to enjoy a playful and immersive experience without encountering technical issues.

Building on this approach, I leveraged the Wix playground to ensure Tanamá’s tooltip features were intuitive, allowing users to enjoy a playful and immersive experience without encountering technical issues.

Building the foundational design system

Building the foundational design system

Building the foundational design system

The designs across the landing page, Three Islands feature, and the client’s existing website were visually inconsistent, potentially creating confusion for existing users about wayfinding. This inconsistency stemmed from the absence of a comprehensive design system.

The designs across the landing page, Three Islands feature, and the client’s existing website were visually inconsistent, potentially creating confusion for existing users about wayfinding. This inconsistency stemmed from the absence of a comprehensive design system.

The designs across the landing page, Three Islands feature, and the client’s existing website were visually inconsistent, potentially creating confusion for existing users about wayfinding. This inconsistency stemmed from the absence of a comprehensive design system.

Screenshot of the client’s homepage before the landing page went live in July 2025.
Screenshot of the client’s homepage before the landing page went live in July 2025.
Screenshot of the client’s homepage before the landing page went live in July 2025.
Screenshot of the Phase 2 landing page showing the hero, conference sponsor, agenda, and speakers sections.
Screenshot of the Phase 2 landing page showing the hero, conference sponsor, agenda, and speakers sections.
Screenshot of the Phase 2 landing page showing the hero, conference sponsor, agenda, and speakers sections.

Above

Side-by-side view of the client’s homepage and Phase 2 landing page, showing differences in color and type styles.

Above

Side-by-side view of the client’s homepage and Phase 2 landing page, showing differences in color and type styles.

Above

Side-by-side view of the client’s homepage and Phase 2 landing page, showing differences in color and type styles.

I collaborated closely with my teammates to establish a basic design system while they updated their wireframes. We built the design system iteratively in multiple phases:

I collaborated closely with my teammates to establish a basic design system while they updated their wireframes. We built the design system iteratively in multiple phases:

I collaborated closely with my teammates to establish a basic design system while they updated their wireframes. We built the design system iteratively in multiple phases:

I audited the client’s UI elements to build a foundational design system that ensured visual consistency and a familiar experience for returning users.

I audited the client’s UI elements to build a foundational design system that ensured visual consistency and a familiar experience for returning users.

I audited the client’s UI elements to build a foundational design system that ensured visual consistency and a familiar experience for returning users.

Annotated screenshot of a client page section highlighting the UI components, color palette, and text styles incorporated into the design system.
Annotated screenshot of a client page section highlighting the UI components, color palette, and text styles incorporated into the design system.
Annotated screenshot of a client page section highlighting the UI components, color palette, and text styles incorporated into the design system.

Above

From the client’s website, we were able to draw out reusable components, colors, and text styles.

Above

From the client’s website, we were able to draw out reusable components, colors, and text styles.

Above

From the client’s website, we were able to draw out reusable components, colors, and text styles.

After updating the Three Islands wireframes, we defined a visual direction and expanded the design system to accommodate the feature’s complexity.

After updating the Three Islands wireframes, we defined a visual direction and expanded the design system to accommodate the feature’s complexity.

After updating the Three Islands wireframes, we defined a visual direction and expanded the design system to accommodate the feature’s complexity.

Left

Foundational color styles, adapted from the client’s website, were expanded with additional color scales to ensure consistency across the Three Islands pages.

Left

Foundational color styles, adapted from the client’s website, were expanded with additional color scales to ensure consistency across the Three Islands pages.

Above

Foundational color styles, adapted from the client’s website, were expanded with additional color scales to ensure consistency across the Three Islands pages.

Outcomes

Outcomes

Outcomes

From launch to the day of the conference, the platform served 760 unique visitors and generated 1,199 site sessions. Beyond these numbers, other key impacts include:

From launch to the day of the conference, the platform served 760 unique visitors and generated 1,199 site sessions. Beyond these numbers, other key impacts include:

From launch to the day of the conference, the platform served 760 unique visitors and generated 1,199 site sessions. Beyond these numbers, other key impacts include:

Improved user comprehension: During the second usability test, users responded positively to the clear display of island themes, resulting in a 22% click-through rate for the feature upon launch.

Improved user comprehension: During the second usability test, users responded positively to the clear display of island themes, resulting in a 22% click-through rate for the feature upon launch.

Improved user comprehension: During the second usability test, users responded positively to the clear display of island themes, resulting in a 22% click-through rate for the feature upon launch.

Streamlined developer onboarding: We compiled a repository of tutorials and implementation guidance to help new developers quickly get up to speed with Wix.

Streamlined developer onboarding: We compiled a repository of tutorials and implementation guidance to help new developers quickly get up to speed with Wix.

Streamlined developer onboarding: We compiled a repository of tutorials and implementation guidance to help new developers quickly get up to speed with Wix.

Foundation for future design work: The design system, though still evolving, offers a strong base for future teams to build upon.

Foundation for future design work: The design system, though still evolving, offers a strong base for future teams to build upon.

Foundation for future design work: The design system, though still evolving, offers a strong base for future teams to build upon.

Sustainable platform for the client: The design team delivered a platform that the client could manage and expand, earning praise for our attention to detail and creative solutions within constraints.

Sustainable platform for the client: The design team delivered a platform that the client could manage and expand, earning praise for our attention to detail and creative solutions within constraints.

Sustainable platform for the client: The design team delivered a platform that the client could manage and expand, earning praise for our attention to detail and creative solutions within constraints.

In conclusion

In conclusion

In conclusion

Launching RTC 2025 was a meaningful opportunity to see how products come together through cross-functional collaboration. Along the way, I gained key lessons about designing beyond functionality, collaborating with clients, and managing scope:

Launching RTC 2025 was a meaningful opportunity to see how products come together through cross-functional collaboration. Along the way, I gained key lessons about designing beyond functionality, collaborating with clients, and managing scope:

Launching RTC 2025 was a meaningful opportunity to see how products come together through cross-functional collaboration. Along the way, I gained key lessons about designing beyond functionality, collaborating with clients, and managing scope:

Designing for emotion: This project challenged me to stay focused on designing a memorable human experience rather than just delivering functional features, such as Tanamá.

Designing for emotion: This project challenged me to stay focused on designing a memorable human experience rather than just delivering functional features, such as Tanamá.

Designing for emotion: This project challenged me to stay focused on designing a memorable human experience rather than just delivering functional features, such as Tanamá.

Client collaboration: Proactive updates and leveraging the client’s expertise could have reduced misalignment and prevented costly delays.

Client collaboration: Proactive updates and leveraging the client’s expertise could have reduced misalignment and prevented costly delays.

Client collaboration: Proactive updates and leveraging the client’s expertise could have reduced misalignment and prevented costly delays.

Scope and role management: Setting boundaries early with both clients and teammates would have helped clarify responsibilities and minimize role creep.

Scope and role management: Setting boundaries early with both clients and teammates would have helped clarify responsibilities and minimize role creep.

Scope and role management: Setting boundaries early with both clients and teammates would have helped clarify responsibilities and minimize role creep.

If more time were available, I would have conducted a final round of usability testing on the live platform. This would have allowed us to evaluate features not captured in prototypes, such as embedded videos and AR models, and confirm that the design updates were both intuitive and effective.

If more time were available, I would have conducted a final round of usability testing on the live platform. This would have allowed us to evaluate features not captured in prototypes, such as embedded videos and AR models, and confirm that the design updates were both intuitive and effective.

If more time were available, I would have conducted a final round of usability testing on the live platform. This would have allowed us to evaluate features not captured in prototypes, such as embedded videos and AR models, and confirm that the design updates were both intuitive and effective.

© 2025 Grace Roh. All rights reserved.

© 2025 Grace Roh. All rights reserved.

© 2025 Grace Roh. All rights reserved.